Thank you for your order .
Its is the customers responsibility to run network checks before purchase to be sure that you can access the platform. We are availble to assist you with these tests.
Unfortuneately we do not offer refunds for incorrectly purchased courses.
Once a course has been provisioned it considered used.
Any incidents of students not completing their own training must be reported and it will be dealt with as Fraud.
You will recieve your login details within 24 Hours.